Welcome

There may be many illusionists in the world, and not many wizards but I guess I could be called a Printer Wizard!  In October 2002 I was very proud to have been invited by Microsoft to become an MVP in the Windows Technologies under the Printing/Imaging and Hardware section. 

What's an MVP?... best way to describe it is to send you to look.  Click on the MVP logo below

I'm not claiming to solve each and every printing problem... but if you're running WindowsXP - either Home, Pro, Tablet or Media Center (and there are over 100 million currently licensed copies of it out there!), chances are high I might be able to help.

I've set up a few pages with the MOST often asked questions that I come across on the newsgroup at microsoft.public.windowsxp.print_fax (which is one of the places I hang out a lot) ... which should make my life a lot easier as I can just refer posters to my 'standard' answers!  There aren't always answers to every problem.... but these are probably the ones I see on an almost daily basis. 

Article    Problem

1

   My Printer only prints part of a page  

2

   I can't print from Internet Explorer, it comes up with a script error 

3

   I can't install my printer, the Add Printer Wizard won't work 

4

   My printer takes in the pages at an angle 

5

   How do I add a printer on a network - the other PCs are running XP too 

6

   How do I add a printer on a network - the other PCs are not running XP 

7

   I can only save pictures as bmps, not as jpgs now.  It was fine yesterday! 

8

   Where do I find updated drivers for my printer? 

9

   My printers have all disappeared from the Control Panel, Printers & Faxes   

To find the answer to your problem, click the link for the Article Number on the menu to the left.


 

 

Thank you for visiting, and I hope I've solved your problem.  A few tips when buying a new printer...

ALWAYS set a limit for your budget and remind yourself what you will be using the printer for.  If you're going to be printing a lot of plain documents, then a laser printer is always the way to go.  It may seem more expensive to start off, but those toner cartridges last and last.  If you're going to be printing photos, then I strongly suggest you consider an inkjet printer which has separate cartridges for each color.  It's much more economical when it comes to replacing the ink.

I hope you enjoyed your stay, please come back again

 

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